FAQs

• What are your consulting hours? (M-F 9 am – 12 pm, 3:30 pm – 6 pm; Saturday 9 am – 1 pm).
• Do you need an appointment to visit us? No – but we ask you to come during our consult hours listed. Please note – wait times do apply but we do our best to get to you in a timely manner. Emergencies to take precedence.
• How long is the wait time? It is hard to say – at times there are significant waits – but visiting us ensures we can always see you the same day your pet is unwell.
• Do you have an X-ray? Yes, we have a fully digital radiography system with a dedicated imaging suite.
• Do you have an ultrasound? Yes – and many of our vets are experienced in ultrasonography. We can also refer you for an expert ultrasound.
• Are you experienced with cats? Yes – and we have a strong association with the Cat Protection Society of NSW
• Are you experienced with old dogs? Yes – geriatric medicine is one of our favourite areas because we just love old dogs! (and cats)
• Can you see my dog’s sore eye? Yes – we have extensive experienced eye equipment and knowledgeable vets when it comes to eyes.
• Who is the most experienced vet? All of our vets are very experienced in all aspects of small animal medicine and surgery.
• Can you write me a script for medication for my pet? Yes, we can write prescriptions for medications for your pets – a script writing fee of $27.50 for the first script applies to all prescriptions.

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